Privacy Policy

1. Who is the data controller of your data?

FITNESS TECH SOLUTIONS S.L
B67677278
AVDA. CORTES VALENCIANAS 39, EDIFICIO GEMINIS CENTER PLANTA 1, 46015 - VALENCIA, VALENCIA
603527942
protecciondatos@fitnesstech.es

2. What type of data do we have about you and how have we obtained it?

The categories of personal data we process from clients and suppliers are:
I. Identification data
II. Postal or electronic addresses
III. Commercial information
IV. Economic and transaction data
V. Navigation data
VI. Specially protected data: health, in the case of employees.

All the aforementioned data has been obtained either directly from you through the submission of a commercial offer, contractual proposal, etc., or through your company by providing us with identification data and other necessary information to carry out the purpose of the contractual relationship between the parties. It will be your or your company's obligation to provide us with updated data in case of any changes.

3. For what purpose do we process your data?

We process the data provided by interested individuals in order to manage various activities derived from specific procedures carried out in sales, after-sales service, supplier management, service quality, etc. In this way, we will use your data to carry out one of the following actions:

1. Provision of the requested services or delivery of the purchased product.
2. Send the information requested through the contact form on our website or any other means of contact with our company,
3. Provide both potential clients and our clients with offers of products and services of their interest,
4. Carry out the administrative, tax, and accounting management of our clients and/or suppliers,
5. Conduct satisfaction surveys, market studies, etc., in order to offer you the most suitable offers and optimized service quality, etc.

To carry out any of these purposes, electronic means such as email, WhatsApp, etc. may be used.

4. How long will we keep your data?

Personal data related to natural persons linked to potential clients, clients, and suppliers that we collect through various contact and/or information collection forms (including data collected through cookies, if applicable) will be retained until deletion is requested by the data subject. Cookie data will be retained for a maximum of 25 months. Data provided by our clients and suppliers will be retained while the commercial relationship between the parties is maintained, respecting in any case the minimum legal retention periods according to the matter.

Employee data will be retained while the employment relationship is maintained and, in any case, according to what labor legislation prescribes for this purpose.

In the case of images obtained by the video surveillance system, the retention period will be 1 month, in accordance with the provisions of article 22.3 of the LOPDGDD, unless they must be kept for delivery to the competent authorities.

In any case, we will keep your personal data for the period reasonably necessary considering our needs to respond to issues raised or resolve problems, make improvements, activate new services, and comply with applicable legal requirements. This means we may retain your personal data for a reasonable period even after you have stopped using our products or this website. After this period, your personal data will be deleted from all our systems.

5. What is the legal basis for processing your data?

According to the type of data processing, the legal basis is as follows:

PROCESSING	LEGAL BASIS
Accounting Management: billing management with clients and/or suppliers	Maintenance, development, and control of the contractual relationship between the parties
Tax management: application of withholdings, discounts, etc.	Maintenance, development, and control of the contractual relationship between the parties; Compliance with legal obligations
Administrative management: Management of logistics, warehouse, customer deliveries, receipt of goods, etc.	Maintenance, development, and control of the Contractual relationship between the parties
Marketing: Commercial actions on our products or services aimed at our customers or those who have requested information about our products and services in the past, including conducting satisfaction surveys with our customers.	Free and unequivocal consent of the data subject (potential customers), we inform you that the withdrawal of this consent can in no case condition the execution of the contract between the parties; legitimate interest of the company regarding the promotion and marketing of products or services similar to those obtained or requested by the interested parties in the past.
Browsing data: Derived from the use of cookies.	Express consent of the data subject.

 

If you do not provide your personal data, your contract cannot be executed, nor can legal obligations or those derived from public authorities be fulfilled.

6. To which recipients will your data be communicated?

We will not transfer your personal data to any third-party company intending to use it for direct marketing actions, except in cases where you have expressly authorized us to do so.

Audience Measurement Service Providers To ensure the proper functioning and continuous improvement of our website, we may share data with audience measurement service providers under the following conditions:

1. Independent Data Management: Data collected by audience measurement service providers is managed independently for each publisher.
2. Anonymity and Non-Reuse of Data: Data is used exclusively to produce anonymous statistics and is not reused for other purposes.
3. Limitation of Cookie Lifespan: Cookies used for audience measurement have a limited lifespan of 25 months.
4. Data Retention Period: The collected information is kept for a maximum of twenty-five months.
5. Data Transfer Outside the EU: Any data transfer outside the EU complies with the GDPR.
6. Contractual Commitment: We have signed contractual agreements with our suppliers that comply with Article 28 of the GDPR.

Other Recipients We may provide your personal data to Public Administration bodies and competent Authorities in cases where they legally require it from us or in cases where, acting in good faith, we consider that such action is reasonably necessary to comply with a judicial process, respond to any claim or legal demand, or protect the rights of the company or its customers and the general public.

Additionally, we may provide your personal data to third parties (e.g., Internet service providers, IT support and maintenance companies, logistics companies, management and tax and accounting advisory firms, etc.). These third parties must maintain, at all times, the same levels of security as we do regarding your personal data and, when necessary, will be bound by legal commitments to keep your personal data private and secure, and also to use the information only following specific instructions from the company.

7. Data transfers to third countries?

There are no planned data transfers to third countries.

8. What are your rights as a data subject?

Any person has the right to obtain confirmation as to whether we are processing personal data concerning them or not.

Specifically, data subjects may request the right to access their personal data, as well as receive it in a common and machine-readable format if the processing is carried out by electronic means (right to portability).

Likewise, data subjects may request the right to rectify inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

Additionally, under certain circumstances, data subjects may request the restriction of the processing of their data, or in certain circumstances and for reasons related to their particular situation, data subjects may exercise their right to object to the processing of their data. We will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims, or in those exceptions established in the applicable regulations.

Likewise, we inform you that you have the right to withdraw your given consents at any time, without this affecting the lawfulness of the processing based on consent prior to its withdrawal.

Users are also informed that at any time they can exercise the aforementioned rights by writing to us using the contact details provided in point 1. When the data controller has reasonable doubts regarding the identity of the individual making the request, they may request additional information necessary to confirm their identity.

You also have the right to file a complaint with the Spanish Data Protection Agency, especially if you have not obtained satisfaction in exercising your rights. 

http://www.agpd.es/portalwebAGPD/index-ides-idphp.php

On the other hand, in accordance with the provisions of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, we commit not to send commercial information if you have informed us accordingly.